24/7 Plumbing Answering Service That Books Jobs
Sunshine Admin’s live CSRs answer your plumbing company’s phones around the clock. They know which plumbing calls are emergencies, what to ask and how to book the right tech. Burst pipes at 2 a.m. go straight to your on-call plumber.
Plumbing calls, handled like your own office
Leaks, clogs, water heaters and sewer backups: our CSRs are trained in home service call flows and follow your booking rules and emergency criteria.
- ✅ Emergencies routed to your on-call plumber
- ✅ Jobs booked in Housecall Pro, ServiceTitan or Jobber
- ✅ Notes added to your CRM and every call logged
- ✅ Memberships and service plans offered on the call
Coverage that fits your schedule
Use us only after hours and on weekends, for overflow during busy seasons, or full-time.
- ✅ Shared 24/7 team (Sun-Lite), from $62/week plus per-minute usage
- ✅ Semi-dedicated or dedicated CSR, quoted to your call volume
- ✅ Custom call flows, booking instructions and CRM notes
Add Aurora for nights and overflow
Aurora, our AI receptionist, can cover after hours and overflow. She books into ServiceTitan, Housecall Pro, Jobber and GoHighLevel, and a live agent takes over when a person is needed.
What our partners say
5 out of 5 stars
Sunshine has been part of our team for 3 years and we appreciate them greatly! They help with after hour calls and even pick up calls we miss during the day so a customer is never missed. They adapt well to our needs, our schedule and the way we operate. They are always delightful when speaking to customers and respond quickly to any changes we may need. Over all Sunshine is a 10 !!!!!!
Hydro Office2 5 out of 5 stars
We've been using Sunshine Admin for our business and couldn't be happier. The team is always professional, courteous, and reliable. They handle our calls promptly and ensure messages are delivered accurately and efficiently. It’s a huge relief knowing our customers are in good hands, even after hours. Highly recommend!
Melissa Kirsten
Plumbing answering service questions
Do you answer plumbing emergencies after hours?
Can your CSRs book plumbing jobs in my software?
How much does a plumbing answering service cost?
Can I use you only after hours or for overflow?
Do you also answer for HVAC and electrical companies?
Never miss a plumbing call again
Tell us how your phones work today and we’ll show you how a shared, semi-dedicated or dedicated CSR would handle them.
