24/7 Answering Service for Electricians

Sunshine Admin’s live CSRs answer your electrical company’s phones 24/7. Tripping breakers, outages and quote requests are triaged and booked the way your office would, in the software you already use.

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Every call triaged, booked and logged

Our CSRs are trained in home service call flows and follow your booking rules and emergency criteria, so callers get the same answers your office would give.

  • ✅ Urgent calls routed to your on-call electrician
  • ✅ Jobs and estimates booked in Housecall Pro, ServiceTitan or Jobber
  • ✅ Notes added to your CRM and every call logged
  • ✅ Memberships and service plans offered on the call
CSR answering an electrical customer's call

After hours, overflow or full-time

Use us only after hours and on weekends, for overflow during busy seasons, or as your full front office.

  • ✅ Shared 24/7 team (Sun-Lite), from $62/week plus per-minute usage
  • ✅ Semi-dedicated or dedicated CSR, quoted to your call volume
  • ✅ Optional Aurora AI receptionist for after-hours and overflow calls

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Remote CSR working from home

Turn quote requests into booked jobs

Beyond answering, Sunshine Admin can respond to web leads and missed calls automatically, follow up on open estimates and call past customers to book maintenance.

Automations and AI Outbound

Modern office

What our partners say

  • 5 out of 5 stars

    They handle all of my incoming calls, bookings, webchat, leads... etc etc etc. Not sure what I would do without them! My business has grown like crazy in the last 5 years and I know a lot has to do with the Sunshine Team

    705 Electric
  • 5 out of 5 stars

    Been working with Sunshine for 5yrs now and love them. They handle all our calls and proactively help us daily!

    Main Office

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FAQ

Electrician answering service questions

Do you answer calls for electrical contractors 24/7?

Yes. Our live CSRs answer around the clock. Tripping breakers, outages and quote requests are triaged and booked the way your office would, and urgent calls go to your on-call electrician following the rules you set.

Can your CSRs book electrical jobs in my software?

Yes. They book in Housecall Pro, ServiceTitan and Jobber, and add notes to your CRM. See integrations.

How much does an answering service for electricians cost?

Our shared 24/7 team (Sun-Lite) starts at $62/week plus per-minute usage. Semi-dedicated and dedicated CSRs are quoted to your call volume.

Can you follow up on quote requests and past customers?

Yes. Automations respond to new leads instantly and our outbound team calls past customers and open estimates.

Do you also answer for HVAC and plumbing companies?

Stop losing calls to voicemail

Tell us how your phones work today and we’ll show you how a shared, semi-dedicated or dedicated CSR would handle them.

Home service team with 24/7 answering service support