Services
Automations and AI
Sunshine Admin builds smart automations and assigns trained agents to run them. From follow-up texts to overflow answering, we make sure no opportunity slips through the cracks.
✅ Lead response automation with live agent follow-up
✅ Estimate & membership drip sequences
✅ Proactive outbound calling to close jobs
✅ AI voice as a backup — not your front line
24/7 Live CSR Team
Our Virtual CSR Team is built for HVAC, plumbing, and electrical companies that don’t want to miss leads — but also don’t want to manage a large in-house team.
✅ Trained live agents who answer like they’re in your office
✅ Custom call flows, booking instructions, and CRM notes
✅ Overflow, after-hours, weekend, or full-time support
✅ Optional AI voice backup when no one is available
Hiring and Coaching
You need a CSR or admin who can handle the phones, calm customers, book jobs, and rep your brand like a pro.
The problem? You don’t have time to recruit, train, coach, and manage that person.
That’s where we come in. Sunshine Admin is your all-in-one partner for:
✅ Recruiting the right person
✅ Coaching them to perform like a seasoned pro
✅ Supporting them with onboarding, systems, and structure