--- title: "24/7 Virtual Receptionist Answering Services | Sunshine Admin" description: "Sunshine Admin provides 24/7 virtual receptionist services, answering services, and AI-powered customer support to help businesses capture every opportunity." url: "https://www.sunshineadmin.com/" --- 24/7 answering service, live CSRs & AI for home services # Real people. Real conversations. More bookings — 24/7 Customer service reps, dispatchers and sales agents for home services, powered by smart automation and AI so you book more and spend less. [Book a Free Strategy Call](https://meetings.hubspot.com/yvonne-villeneuve/sunshine-new-partner-strategy-call) [Explore Services](https://www.sunshineadmin.com/services) What We Do ## More calls answered. More jobs booked.Less overhead. We combine trained customer service professionals, and smart automation to handle your calls, manage bookings, generate leads, and keep your business running smoothly — 24/7. 01 / 05AI-Powered ### Aurora Super Intelligence Meet Aurora, our intelligent AI assistant that helps automate customer interactions, respond to leads instantly, and streamline follow-ups so your business never misses an opportunity. Meet Aurora → [Aurora Super Intelligence](https://www.sunshineadmin.com/aurora) 02 / 05Human-Powered ### 24/7 Live CSR Team Trained live agents for HVAC, plumbing and electrical businesses. Custom call flows, overflow, after-hours support and dispatching so no lead is missed. Explore Live CSR → [24/7 Live CSR Team](https://www.sunshineadmin.com/virtual-csr-team) 03 ### Lead Generation Reconnect with past customers, identify new opportunities and keep your pipeline full with targeted outreach and consistent follow-ups. View service → [Lead Generation](https://www.sunshineadmin.com/outbound) 04 ### Outbound Sales Our agents sell maintenance agreements, follow up on estimates and use proven scripts to handle objections, book appointments and close more sales. View service → [Outbound Sales](https://www.sunshineadmin.com/outbound) 05 ### Hiring & Coaching We recruit, train and support a CSR or admin who books jobs and represents your brand, without the management hassle. View service → [Hiring & Coaching](https://www.sunshineadmin.com/recruit-train-csr-admin) BEST OF BOTH ## HYBRID: Human + Aurora Real people and super intelligence on the same line. You choose who picks up first, and every call is covered. OPTION 1 ### Human first Your choice of a human to answer first. Aurora steps in if our people aren't available. 1A customer calls your business 2A trained Sunshine CSR answers 3All agents busy or after hours? Aurora picks up instantly Best for: owners who want a human voice on every call, with zero missed calls. OR OPTION 2 ### Aurora first AI answers first. A human steps in when your customer needs a human touch. 1A customer calls your business 2Aurora answers in seconds, 24/7, and books the job 3Needs a human touch? A live Sunshine CSR takes over Best for: high call volume, instant answers and lower cost, with people on standby. Not sure which fits your business? [Book a Free Strategy Call](https://meetings.hubspot.com/yvonne-villeneuve/sunshine-new-partner-strategy-call) New · Super Intelligence ## Meet Aurora. Hear herfor yourself. Enter your number and Aurora calls you in seconds. Ask anything, then book a real appointment on our demo calendar. [Get a demo call →](https://www.sunshineadmin.com/aurora) [Call Now](tel:+12392153368) Why Sunshine ## Built for busy home service owners - Real people or SI, your choice - Industry-specific training - No hiring or staffing stress - Flexible, scalable support - Designed to boost your revenue From day one, we've believed technology should make people better, not replace them. Aurora is how we do that around the clock. ### The Sunshine Story Our founder on why we help HVAC, plumbing and electrical pros scale without burning out. ## We plug right into the tools you already use Don't see your platform? We're fast learners and tech-friendly. ![Housecall Pro](https://www.sunshineadmin.com/_astro/d4ef64_5baf9ad8349c4ed8a68b7158c63e1d8d.CPg0SuDl_28rI2N.webp) ![HighLevel](https://www.sunshineadmin.com/_astro/d4ef64_e4503410547f43e898fbd4b6850cfb6a.Dz9W9qkK_mvRUH.webp) ![CHIIRP](https://www.sunshineadmin.com/_astro/d4ef64_d69b287220f64579a7a6d83ef6bb724d.CVU98g9u_1P10EB.webp) ![ServiceTitan](https://www.sunshineadmin.com/_astro/ddc731_42321bed990b49d1ba0c9e8b7cb8c66b.DSPF3fKr_ZpEp8j.webp) ![Slack](https://www.sunshineadmin.com/_astro/d4ef64_9c3f9a0fdcfc49189e67fdce802f885f.D5dpSnYv_jSGjz.webp) ![Zapier](https://www.sunshineadmin.com/_astro/d4ef64_9c07dccd1b3f415395dd20e4d699a6a9.DChP7O9i_Z1W0Efg.webp) ## Trusted by Top-Tier Home Service Businesses ## Let's talk about your growth goals Missing calls or buried in admin? We'll build a plan to help you scale, fast. [Book a Free Strategy Call](https://meetings.hubspot.com/yvonne-villeneuve/sunshine-new-partner-strategy-call) [Email Us](mailto:info@sunshineadmin.com)